BPM

Once the BPM road map has been defined, the reference model is used to define and then execute the process of process management. A five-step approach is suggested:

• Eliminate the components of the process of process management that are not required.
  
  
• Add missing components to the process of process management.
  
  
• Detail the areas of immediate relevance.
  
  
• Identify necessary roles and responsibilities.
  
  
• Define the organizational structure.

Today’s business climate requires companies to develop an ongoing process of process management that helps them manage a BPM capability that provides operational transparency, agility, compliance, quality and efficiency. Such a capability should also improve external networks with market partners, and internal integration with employees.

Like any business process, the process of process management has a number of subprocesses that must be mastered and integrated with each other. A reference model is a useful tool for any company beginning to define such a process. Accenture’s process reference model for BPM includes five major process areas:

• BPM Operations
  
  
• BPM Methods and Tools
  
  
• BPM Delivery
  
  
• BPM Transformation
  
  
• BPM Support